Jackie Pham (Ms.)

Certified IATA, CASA, IMDG Dangerous Goods & Air Cargo Instructor
 

A Certified IATA CBTA, CASA (Australian Civil Aviation Safety Authority) and IMDG Dangerous Goods & Air Cargo Instructor with a distinguished 15-year legacy of expertise. Specialized in navigating complex regulatory landscapes and elevating safety standards across multi-modal transport (Air, Sea, and Road) through world-class training and compliance leadership.

With experience in course development and the implementation of LMS/e-learning systems, I have had the opportunity to work alongside aviation training providers and ground handling service organizations to enhance training effectiveness and support operational efficiency. Beyond technical expertise, my mission is to bridge the global knowledge gap by providing accessible, high-quality, and practical training solutions for the next generation of logistics professionals.

Driven by the belief that 'Knowledge is power,' I consistently strive to fulfill responsibilities with dedication, delivering seamless training experiences even in the most challenging global environments. I am committed to making JK Aviation a trusted partner in your journey toward career mastery and safety compliance.

Managing Director - JK Aviation Co.,Ltd

Quinn Nguyen (Ms.)

Airfreight Solutions Specialist | Sales, Pricing & Operations | Instructor
 

Driven by a versatile mindset and a commitment to excellence, I am an Airfreight Solutions Specialist with comprehensive expertise across the entire logistics chain. From driving revenue through Sales and Pricing to managing complex Charter Flights and GSA/CSA operations, I ensure every shipment is handled with precision and professional care.

Certified specialist in Air Cargo and IATA Dangerous Goods with extensive experience managing complex booking processes and high-stakes operations. I possess a proven track record in handling airline portfolios and specialized Charter flights, bridging the gap between customer needs and operational reality. Skilled in managing the entire shipment lifecycle—from strategic pricing and sales to final delivery—I ensure strict regulatory compliance and operational efficiency to deliver seamless, end-to-end logistics solutions.

Guided by the belief that 'Excellence is in the details', I provide efficient shipping solutions and peace of mind through proactive communication. I am dedicated to being a reliable bridge between cargo owners and carriers, ensuring every journey is safe, timely, and cost-effective.

Hang Pham (Ms.)

Aviation, Business Process & Compliance Consultant | Instructor

Driven by a passion for systematic excellence and quality management, I am a Safety & Quality Management professional with a distinguished 15-year legacy in delivering operational efficiency and standardization. I specialize in maintaining global standards such as ISO 9001, ISAGO, IOSA, EU RA3, TAPA FSR, CEIV, ensuring full compliance with international aviation and industrial requirements.

As a Lead Auditor expert in reviewing regulatory guidance, I implement robust corporate compliance, risk management, and corrective action programs. Beyond auditing, my expertise lies in optimizing business processes and driving Operational Excellence, helping organizations transform complex regulations into practical, high-performance workflows.

I am dedicated to embedding a culture of continuous improvement and providing high-impact training to elevate safety and quality standards across the aviation and logistics industry. My goal is to empower businesses with the strategic tools and mindset needed to navigate an ever-evolving global landscape with confidence and integrity.

Director - VIAC Co.,Ltd

Tien Nguyen (Mr.)

Air Cargo Expert | Logistics Lecturer & Industry Instructor

With over 15 years of distinguished experience in the Air Cargo and Logistics industry, I possess a deep knowledge base and professional skills honed through years of collaboration with international airlines, customs, and aviation authorities. I specialize in optimizing outbound cargo handling and ensuring service excellence in high-pressure operational environments.

As a Master of Economics and a dedicated Lecturer at prestigious Aviation Academies and Universities, I bridge the gap between academic theory and industry reality. I am an expert in delivering specialized IATA and FIATA courses, including Dangerous Goods, Perishable Cargo, and ULD Regulations, committed to elevating the professional standards of the global supply chain.

I believe in continuous learning and technology integration to drive the logistics industry forward. My goal is to provide learners with not only technical expertise in Dangerous Goods and Cargo operations but also the strategic mindset required to excel in the competitive global supply chain.